Reimagining support so you can reach your goals

We answer questions, guide, coach and support families with our instant, easy-to-access and flexible service

Based on 20,000+ reviews

 5/5

A new way for people with disabilities and their families to get quality expertise you can trust

Independent

We’re in your corner. Because we’re independent, you can trust that our advice is all about getting the best outcome for you and your situation.

Action-focused

Our practical approach means you can get started on your goals straight away and keep moving in the right direction.

Holistic

We don’t just help with your NDIS plan - we look at the bigger picture of support across all areas of your life, and we help you figure out how it all fits together.

New to the NDIS?

We can show you how to use your plan, get your support services all set up, and start working towards your goals.

Self-managing?

Self-managing doesn’t have to mean you’re on your own. We can help you make the most of your plan’s flexibility and funds.

Join others who are becoming goal heroes

Goal Hero provides the holistic support I need to organise my daughter’s complex supports and services. I completely trust them to do everything right to ensure she is supported.

Lyn K.

When my son was first diagnosed, I had no idea how the multiple systems worked together … Goal Hero was so helpful, clearly explaining what my options where and how to go about getting the support I needed

Sophie M.

Vanessa guided me through the process of how the NDIS can help us, how to plan goals for my daughter. Vanessa helped me to fully prepare for the planning meeting with all the paperwork.

Kylie O.

Goal Hero has always been there when I needed them. With Goal Hero, you don’t just get professional support, but emotional and personal support too. And it’s really convenient – I always deal with them on the phone and video and it’s been terrific.

Lyn K.

Waiting lists are very long for some types of therapy, so Goal Hero helped me with a plan B in case I couldn't get in. I'm so glad I found Goal Hero because I didn't know who to talk to about any of this.

Sophie M.

I thought I needed a support coordinator, but really all I required was that authentic and professional advice to be there as and when I needed it.

Kylie O.

How Goal Hero can help you

Get quality, practical advice, tailored to your goals and needs

Instant
advice

Get an answer to that quick question … quickly. We offer an easily accessible online service.

Work on a
specific area

We can give you information and advice on that one tricky issue that’s causing you grief. We’ll support you to make sure you get a great outcome.

Support in reaching your NDIS goals from a nationally recognised team

Over 40 years combined experience in helping participants and national NDIS sector leadership, here for you.

Prep for your NDIS plan review

Not sure how to handle your next plan review and what to ask for? We’ll provide insight into what’s possible and help you to get the funding you need.

Learn how to use your NDIS plan

We’ll show you how it all works and help you get a support budget in place for you to smash your goals and have the comfort of knowing your funding will last.

Get back on
track

If you're stuck in a rut and don’t seem to be making progress toward your goals, we can get you back on track.

How It Works

Getting started with Goal Hero is as easy as 1-2-3!

Step One

Book a chat

It’s easy to book a free 15-minute chat for one of our friendly and knowledgeable team members to give you a phone call at a time that’s convenient for you.

Step Two

Talk to us

Tell us all about you, your situation and what you need help with. We’ll listen and answer your question on the spot if we can, or give you some options for next steps.

Step Three

Be a Goal Hero

We’ll give you straightforward information and options. Our practical approach means you can start on your goals straight away.

Flexible payment options

Our service is budget-friendly and we offer flexible payment options, using your NDIS plan or direct payment.

Begin your journey

And with Goal Hero by your side, plan the steps to actually achieve your goals.

Info and tips to help you achieve your goals

Case study: Together, Lyn, Claire and Goal Hero make life-changing progress towards goals

With Goal Hero you can get instant,
easy-to-access and flexible support

Our virtual delivery means you don’t even have to leave your house to get quality advice, wherever you are in Australia.